Sales Manager

Job Description

Overview of our Organization Our vision at Inchcape is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organization. We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry. We believe that recruiting and retaining the right people is vital for our success. Inchcape is an Equal Employment Opportunity Employer and equality; diversity and inclusion are at the centre of everything we do. We recognize that our customers, colleagues, contractors, and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity. The Role: We have an exciting opportunity for Sales Manager in our Liner Services team based out of Qatar. The main responsibility of this position shall be, generating new business and driving the sales team to achieve the stream budgets; The jobholder shall likewise be expected to develop New Growth platforms/project sales and monitor implementation of projects won from start till completion for revenue generation and customer satisfaction. What you will do: Business Development. To develop NVOCC/Sub-agency Liner business in the Qatar Market & maintain excellent business relationships with current pool of clients develop new strategic moves in expanding the current business profiles using traditional and creative methods establish marketing sales Promotions instructed by the Principles in order to identify new traffics , cultivate and nurture prospects in order to drive business growth to meet and exceed budgeted targets. Network Partner Relationship Management. Maintain a close relationship with overseas agents, with a view to obtain competitive prices and best services. Leadership: Ensure the effective achievement of Regional Liner objectives in the country through the leadership of these teams – allocating resources, setting individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisal – in order to maximize the performance of the department. Debt Control. Follow up and monitor key accounts with the purpose of maintaining a low Debtors aging and credit periods within company approved limits Customer / Vendor Relationship. Establish and maintain effective formal and informal links with major customers, relevant government departments and agencies, local authorities, key-decision-makers and other stakeholders generally, to exchange information and views and to ensure that the company is providing the appropriate range and quality of services. Maintain an awareness of customer requirements and any complaints to identify any areas that may need development or improvement Reporting. Prepare and submit Management Report to provide updates on the department performance and any deviation from company set objectives. Ensure monthly submission of all other operational, commercial, and quality assurance reports Market Intelligence. Maintain awareness of developments across industry by communicating the market research to the Commercial and Sales / Marketing teams locally and regionally to ensure that the company continues to apply the most effective policies and approaches. Monitor competitor activity and ensure that the appropriate responses are developed to any perceived threats to business. Analyze trends in the business environment, help to develop products / services that are responsive to the market demands and identify new market opportunity. Who you are: • 7-8 years’ experience Nvocc/Mlos Liner business out of which 3-4 years must be in a managerial role. • Excellent knowledge of Shipping Business • Proficiency in MS Office application (word, excel, outlook, PowerPoint, etc.) and related internal systems • Good communication and interpersonal relationship in managing people/sub-ordinates, planning, organizing, and supervising • Proven skills in customers management and relationship management skills, able to negotiate and persuade. • Good marketing ability and proven skills in identifying potential business opportunities • Candidate in Qatar with a transferable visa will be preferred. Why Inchcape Shipping Services? We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry. Our values are at the Centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: Global Perspective - we connect the world and see the bigger picture. The Power of People - we rely on the strength of local agent knowledge and relationships. Progress - we adopt new thinking and push for positive change in our industry. In return, we will offer you: • Competitive salary package • Career development and progression opportunities • Annual Vacation • Healthcare • Values Award celebration events • Team building days